Volunteer Coordinator

IJob Summary

The Volunteer Coordinator serves as the central point of contact for agency volunteer efforts and is responsible for coordinating overall strategy to generate volunteer assistance for programs and initiatives of Solid Ground including support of the Retired and Senior Volunteer Program (RSVP), and support for Solid Ground staff in the utilization, management and recognition of volunteers placed throughout the agency. The duties of the position include: 

**Interested applicants must complete an online application with cover letter and resume.

Essential Responsibilities, Duties and Tasks

Volunteer Coordination: As the central point of contact for groups and individuals interested in volunteering at Solid Ground - coordinate overall volunteer functions within Solid Ground including recruitment, volunteer intake, orientation, management, recognition, and retention.

Recruit Solid Ground volunteers, RSVP volunteers, SHIBA volunteers, board members, corporate volunteers, work study students, and interns. In conjunction with Solid Ground Programs, RSVP, SHIBA, Resource Development and Communications staff, work with social, civic, and local organizations to strengthen relationships and develop partnerships. Screen and match potential volunteers to appropriate Solid Ground volunteer opportunities including Solid Ground events. Coordinate volunteers for agency events and service days. Hold regular volunteer orientations, assuring all incoming volunteers have an overall understanding of Solid Ground’s mission, vision, values, programs and services, anti-racism initiative, as well as the volunteer intake process, current opportunities, and expectations. Develop and update program information, training materials and orientation evaluations as needed.

Develop and carry out central recognition systems, such as coordinating April Volunteer Month recognition efforts, in addition to assisting programs with ongoing volunteer recognition. Visit program sites and interact with volunteers getting informal as well as formal feedback on volunteer experience.

Program Support: Provide administrative support, including working with the Data and Communications Assistant, records maintenance, data input, and database mapping to assure collection of all needed data. Run standard and custom reports, work with program staff to maintain database integrity and efficiencies. Update user database manuals and train others on specific responsibilities, features, permissions, and use. Act as back-up support for data entry needs. Work with Data and Communications Assistant to update Solid Ground website and other volunteer recruitment resources, such as corporate websites on a regular basis. Respond to all inquiries.

Systems: Provide input and support into developing systems which enhance volunteer programming within Solid Ground. This includes developing and improving volunteer systems, risk management, documenting policies and procedures, training staff on them and monitoring compliance. Assist program staff in creating appropriate volunteer position descriptions, volunteer workplan design, management, and the development of support systems. 

Collaboration: Provide support to the RSVP and SHIBA program by assisting in meeting program recruitment and placement goals, helping to track and support RSVP volunteers at Solid Ground, participating in and supporting recruitment events, service projects and volunteer meetings and providing newsletter support. 

Teamwork: Participate in program, Department, agency, and Anti-Racism Initiative meetings, committees, and relevant trainings as required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.  Solid Ground is an equal opportunity employer committed to workplace diversity. We do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status.