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Instructional Designer

Industrial Training Services, Inc.
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Company Overview

Industrial Training Services, Inc. is a leader in Operator Qualification (OQ) compliance and training within the energy pipeline industry. We specialize in database management and leverage emerging technologies to ensure our clients meet regulatory standards while enhancing their operational capabilities.

Summary

We are seeking an Instructional Designer to join our dynamic team at Industrial Training Services. The Instructional Designer is an integral part of the Learning & Content Development Department, collaborating with the Learning, Design, Content Support teams, and Subject Matter Experts (SMEs) to research, develop, and maintain both instructor-led and web-based training and assessment content.

Responsibilities

1. Manages instructor-led and web-based instructional and assessment content using the ADDIE Instructional Design Model and industry best practices

  • Research subject matter using applicable provided source material, industry standards, regulatory compliance, and ITS libraries
  • Designs instructor-led manuals and eLearning/video storyboards using the ADDIE Instructional Design Model for Client's needs and target audiences
  • Facilitates Subject Matter Expert (SME) / Client inquiries and reviews
  • Reviews learning content for effectiveness and design adherence
  • Maintains published content libraries to be available for client review / printing
  • Documents record of change and new development
  • Conducts various data and statistical analyses to ensure learning effectiveness

2. Writes / Proofreads content for marketing and internal / external communication

  • Supports internal departments (i.e., Consulting / Marketing / Sales) with writing, proofreading, and industry knowledge as needed

3. Develops client custom task lists and analyzes/compares with ITS libraries for client migration

  • Designs custom task lists to align with client’s qualification program
  • Maps / compares client legacy content to ITS libraries to assist with program migration

4. Develops professional online learning experiences using a variety of authoring and multimedia development tools

  • Creates content in specific medium based on storyboard and project scope
  • Generates / edits audio narration and video content
  • Designs and manipulates graphics and imagery
  • Administers Learning Management System (LMS) including loading, testing, and maintenance of content / assets

5. Conducts content / task configuration quality assurance testing

  • Reviews online content for consistency and alignment with ITS standards
  • Tests online content and task configuration for expected functionality

Requirements

  • Bachelor’s degree in Communication, Journalism, English, or a related field.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with SharePoint, Trello, Toggl, and Box is a plus.
  • Writing and proofreading experience, with familiarity in standard style guides preferred.