Accounts Receivables Analyst

About the Role

KeHE is seeking a detail-oriented and collaborative Customer Team Accounts Receivables Analyst to join our Revenue Management and Retail Operations team in a hybrid role based in Cincinnati, OH supporting the Kroger Sales Team. In this position, you will serve as a key liaison between Finance, Sales, and Kroger —managing receivables, resolving deductions, and ensuring timely and accurate cash collection.

This is an excellent opportunity for someone who enjoys working cross-functionally, solving problems, and contributing to the financial health of a business through excellent AR practices.

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Key Responsibilities

· Monitor and manage open receivables, including aging reports and customer payment statuses

· Investigate and resolve customer deductions, chargebacks, and short payments

· Review documentation and collaborate with Sales, Trade, and Customer Service teams to validate or dispute claims

· Reconcile customer accounts and ensure accuracy in receivables and applied payments

· Communicate with customer accounts payable teams to resolve payment issues and clarify discrepancies

· Utilize customer portals and ERP systems (e.g., SAP) for invoice tracking, remittance processing, and deduction dispute management

· Document all deduction activity and maintain a clear audit trail for month-end close and reporting

· Partner with Revenue Management to align on trade promotions, pricing claims, and customer compliance

· Lead and key point of contact with Kroger RASC and the PRGX team

· Identify trends or recurring issues and recommend process improvements to minimize future deductions or delays

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Required Qualifications

· Bachelor’s degree in Accounting, Finance, Business, or related field

· 2–4 years of experience in Accounts Receivable, Revenue Management, or a related finance/customer-facing role

· Strong proficiency in Microsoft Excel and experience with ERP systems (e.g., SAP, Oracle)

· Experience working with large retail customers and using customer portals

· Excellent communication, analytical, and problem-solving skills

· Highly organized with a strong attention to detail and accuracy

· Ability to work independently and manage multiple priorities in a fast-paced environment

· Experience with Kroger’s Lavante Portal

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Preferred Qualifications

· Experience in consumer packaged goods (CPG), retail, or manufacturing environments

· Familiarity with customer deduction types (trade, pricing, returns, shortages, etc.)

· Experience with reporting tools such as Power BI

· Experience with Kroger Lavante’s Portal

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What We Offer

· Competitive salary and comprehensive benefits package

· Hybrid work flexibility (Cincinnati office-based with remote days)

· A collaborative and fast-paced team environment

· Professional development opportunities within Finance and Revenue Management

· A chance to directly impact cash flow, customer relationships, and business performance