Departmental Technician- MIOC/OK2SAY

These technicians serve as points of contact for persons with concerns, issues, questions related to school safety or potential hazardous or dangerous situations in Michigan schools or related to Michigan schools and students. The technicians operate communications systems such as conventional phone, telephone texting system, email and web interface to receive information or questions from the public, students, teachers, and school administrators. The technicians take in information and provide resources, references, or emergency response personnel depending on the context and nature of the information provided. The technicians assess situations, seek additional information and ensure there is an appropriate response by the appropriate agency. When not actively engaged in school safety related activities, the technicians answer other Tip Lines, provide information retrieval and data checks in support of the Michigan Intelligence Operations Center (MIOC), and Michigan State Police Operations Desk. A working knowledge of general law enforcement procedures and crisis line functions is needed in this position.

Position Description (Download PDF reader)

Required Education and Experience

Education

Education typically acquired through completion of high school

 Experience

Departmental Technician 7 

One year of experience performing administrative support activities equivalent to the 7-level in state service. 

Departmental Technician 8 

One year of experience performing administrative support activities equivalent to the 8-level in state service. 

OR 

One year of experience as a technician or paraprofessional equivalent to the entry level in state service. 

Departmental Technician E9 

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. 

OR 

One year of experience performing administrative support activities equivalent to the 9-level in state service. 

OR 

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service. 

Alternate Education and Experience

Departmental Technician 7 

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement. 

Departmental Technician 8 

Possession of a Bachelor’s degree may be substituted for the experience requirement. 

Departmental Technician E9 

Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Additional Requirements and Information

This position requires passing a pre-employment screening, including passing a drug screen, criminal history background check, and a fingerprint check by the Michigan State Police.   

Please attach a cover letter/memo addressed to Mr. Jason Pierce, resume, and official college transcripts (if applicable) to your application.  Unofficial transcripts will not be accepted.  

Please note:  Applicants will be screened out for failure to attach the required resume, cover letter/memo, and (if applicable) official transcripts to their application.   

Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.

 View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf (Download PDF reader)

The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform their tasks and duties in a bias-free manner, ensuring all persons are treated with dignity, fairness, and respect. Join us as we help build a Michigan where everyone feels safe and secure.

The Michigan State Police (MSP) is a full-service policing agency with statewide jurisdiction, providing over 60 different services either directly to Michigan residents or in support of other law enforcement agencies. The MSP personnel most visible to the public are the uniform troopers whose primary responsibilities include traffic enforcement, crime prevention and investigation, and community engagement and service.

The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.