Judicial Case Processor I-III
Summary Statement
This position is for the Justice of the Peace Court's newly establish Civil Case Intake Unit. This unit will process the intake of civil cases for the state to improve the efficiency of case flow to improve organizational effectiveness and customer satisfaction.
Career Ladder
This position is part of the Career Ladder series. Incumbents initially appointed as a Judicial Case Processor I may be considered for promotion to Judicial Case Processor II after meeting the required qualifications and the Judiciary's promotional standards. Likewise, Judicial Case Processor II incumbents may be considered for promotion to Judicial Case Processor III upon meeting further qualifications and promotional criteria.
Judicial Case Processor I
This is the entry level of case processing work learning the legal processes and procedures and performing the full range of processing activities of limited complexity.
- Receives on-the job training and attends training classes.
- Learns agency operations, automated systems and the application of the rules, laws, policies and procedures to standard case activity.
- Processes legal documents of limited complexity.
- Performs basic entries in automated case management systems.
- Assists higher level staff in processing more complex case activities and legal documents.
- Regular contacts are with litigants, agency staff and other judicial/legal office staff for the purpose of gathering and relaying information in processing case documents.
Judicial Case Processor II
This is the full performance level of case processing work. This level performs the full range of processing activities for a diversity of complex cases. Work is reviewed upon completion.
- Applies court rules, laws, policies and procedures to standard case activities. Interpretations of complex applications in non-standard situations receive supervisory review.
- Processes legal documents for complex cases.
- Performs complex entries in automated case management systems.
- Determines jurisdiction and case type for scheduling purposes.
- Coordinates cases with other case processors that involve multiple court actions in various other functional areas of the court's operations.
- Determines priorities of cases based on court standards and procedural requirements.
- Assists higher level staff in processing the most complex case activities and legal documents.
- Regular contacts are with litigants, judges, case management and other agency staff and other judicial/legal/law enforcement office staff for the purpose of gathering and relaying information in the processing of case activities and resolving complaints and problems.
Judicial Case Processor III
This is the advanced level of case processing. This level performs the full range of processing activities for the most complex cases with minimal supervisory direction.
- Trouble shoots and resolves complex case processing/court support issues, issues involving court customers, the public, case participants and pro se litigants, etc.
- Interprets and applies complex court rules, policies and procedures.
- Prepares and issues legal documents for the most complex cases. May include consolidating cases for one court appearance.
- Provides technical guidance, training and assistance to lower level staff on new/revised programs, court rules, policies and procedures.
- May assist with scheduling, assigning and reviewing the work of unit staff. May provide input on the development of new/revised processes and procedures.
- Collects data and prepares reports and correspondence on court statistics and operations.
- Regular contacts are with judges, attorneys, litigants, law enforcement officials and defendants to provide complex case processing support.
Preferred Qualification
Applicants who do not possess the preferred qualifications will still be eligible to compete for this position if job requirements are met.
- Knowledge of and experience in Civil Court processes
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
JUDICIAL CASE PROCESSING
- Reviews legal/court documents for completeness, accuracy and compliance with applicable time limitations, costs and court procedures and determines appropriate procedural requirement for processing.
- Prepares and issues a wide variety of court and legal documents. Research case files, records, databases and other sources of information to ensure accuracy of case data and resolve discrepancies.
- Enters information into manual or automated systems.
- Prepares and maintains files and records ensuring all required documents are included.
- Provides information on court/unit procedures and event status to the public, judges, attorneys and litigants.
- Attends hearings and proceedings to provide files, records and case information to judicial officer; records event disposition and administers oaths.
Job Requirements
JOB REQUIREMENTS for Judicial Case Processor I
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Six months experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
- Six months experience in record keeping.
- Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
JOB REQUIREMENTS for Judicial Case Processor II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- One year experience in applying laws, rules, regulations, standards, policies and procedures.
- One year experience in record keeping.
- One year experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
- One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
JOB REQUIREMENTS for Judicial Case Processor III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Two years experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
Two years experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
Two years experience in applying laws, rules, regulations, standards, policies and procedures.
Six months experience in creating reports which includes combining and presenting data from multiple sources in an organized format.
Additional Posting Information
This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Benefits
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.