Technical Laboratory Assistant, Core Lab (DLS Oahu)

About DLS

Diagnostic Laboratory Services, Inc. (DLS) is Hawaii’s largest locally owned and operated medical testing laboratory. DLS is considered a leader in the Hawaii, Guam and Saipan communities we serve. As an integral part of the patient care team, DLS uses state of the art testing and value-based informatics to promote optimal patient care and positively impact patient outcomes.

SCHEDULE

Regular Full-Time Position

Must be available Monday through Saturday as early as 9:00 AM and as late as 7:30 PM, and Sundays from 10:00 AM  to 6:30 PM.

Must be flexible with schedule changes to meet operational needs.

HIRING RANGE

$18.00 to $22.86 hourly

Actual pay commensurate with experience

JOB SUMMARY

Performs defined preparatory portions of laboratory procedures under the direction of licensed personnel, including administrative, accessioning, processing, testing, instrument maintenance and/or other duties as assigned. May perform waived, Provider Performed Microscopy Procedures (PPMP), and Point of Care Testing (POCT) as authorized by the laboratory director and allowed per CLIA/HAR.

DUTIES AND RESPONSIBILITIES

1. Performs accessioning of specimen orders.
   1. Obtains and/or verify pertinent patient information for laboratory testing and/or billing purposes.
   2. Verifies information on requisitions for accuracy; obtains information as needed to ensure completeness.
   3. Enters specimen information into Laboratory Information Systems (LIS).
   4. Creates Test in Question (TIQs) that would affect testing.
   5. Orders “add-on testing” per departments’ procedures.
2. Processes specimens for testing.
   1. Operates lab equipment such as but not limited to centrifuges, vortex mixers, etc.  
   2. Informs supervisor of occurrences affecting lab tests, such as but not limited to specimen quality, equipment problems or unusual patient data.
   3. Processes and handles specimens to maintain specimen integrity according to established procedures.
   4. Centrifuges specimens and prepares aliquots.
   5. Identifies, prepares and processes specimens for testing, transport or shipping, including but not limited to labeling, handling, preserving or fixing specimens.
   6. Monitors TIQ worklist for timely resolution of problem specimens.
   7. Process specimens for research and correlation studies.
   8. Loads and unloads specimens onto individual testing equipment or lab automation system (LAS), as applicable.
3. Performs receiving of specimens.
   1. Verifies receipt of specimens in lab computer system, including interfaced lab orders.
   2. Monitors pending lists and conducts investigation of missing specimens.
4. Performs maintenance according to department SOP.
5. Administrative and other laboratory duties.
   1. Archives and retrieves specimens from storages for add-on testing and discards specimens upon expiration of storage period.
   2. Organizes, racks, and maintains departmental storage of specimens such as but not limited to blood, urines, and body fluids.
   3. Processes shipments of supplies and verifies inventory.
   4. Disposes of waste items properly.
   5. May move equipment or necessary supplies for lab use or disposal, such as CO2 Tanks.
   6. Operates laboratory computer system(s) and performs necessary tasks, which may include the use of various functions to resolve problems and extract pertinent information.
   7. Answers telephone, receives and relays messages which may include messages regarding specimen pick-up, laboratory reports, test orders, etc.
   8. Maintains files and retrieves material according to established systems and procedures.
   9. Monitors and orders supplies required to perform duties.
   10. Keeps abreast of new or revised technical procedures in department's procedure manual.
   11. Works with clients and/or departments to resolve problems.
6. Technical Laboratory Assistant I Non-Hospital Duties and Essential Functions by Department
   • Core Job Duties: 
     • Administrative & Laboratory Duties - 10%
     • Accessioning/Processing/Receiving - 60%
     • Waived, POCT & PPMP and preparatory portion of testing - 20%
     • Running Quality Control (QC) Maintenance - 10%
     • Specimen Collections - 0%
7. Performs other duties as required.
8. Job expectations:

• Demonstrates clear, audience-focused and effective communication with Aloha.
• Reads, interprets and writes documents, such as policies, standard operating procedures and reports.
• Creates a positive work culture and environment.
• Models organizational values and contributes to quality improvements to support innovation.
• Builds collaborative relationships with teammates: shares ideas, supports others to achieve goals and has each other’s backs.
• Follows all safety and health regulations and works in accordance with DLS safety policies and procedures to ensure a safe and secure working environment.
• Provides excellent customer service to our internal and external customers with compassion and respect.
• Maintains and values the importance of attendance at work.
• Stays current on information and requirements to perform the job while embracing continuous learning to improve skills and knowledge.
• Maintains a high level of confidentiality of information.
• Uses sound judgement, analytical skills and innovation while problem solving and takes appropriate and timely actions.
• Demonstrates flexibility and adaptability by adjusting to shifts in priorities, demands, and procedures.

JOB DEMANDS

Typical Physical Demands:

• Requires manual and finger dexterity, eye-hand coordination, corrected vision and hearing to normal range. Distinguishes and identifies color.
• In an eight (8) hour workday requires frequently standing
• In an eight (8) hour workday requires frequently sitting.
• Requires ability to wear personal protective equipment (PPE), including but not limited to lab coats, gloves, face shields, and respiratory equipment.
• May require keying intermittently up to seven (7) hours a day.
• May require occasional lifting and carrying of supplies weighing up to thirty five (35) pounds.

Typical Working Conditions:

• Work environment includes conditions common to a hospital/laboratory environment, including working directly with potentially hazardous chemicals and/or patients with communicable diseases.  Potential for inadvertent skin, eye, mucous membrane, or parenteral contact with blood or other infectious materials. 
• Generally works in an indoor, air-conditioned area.

QUALIFICATIONS

Education:

Required:

• High School diploma or equivalent.

Preferred:

• Associate’s or Bachelor’s degree in related science field (such as but not limited to Biology, Chemistry, Microbiology, etc.).

Experience:

Preferred:

• Two (2) years patient care or equivalent public contact experience.

Skills:

Required:

• Ability to communicate effectively in English, both in verbal and written form.
• Ability to work both independently and with a team.
• Excellent customer service skills.
• Ability to flexible in a fast paced environment
• Ability to learn laboratory SOP’s.
• Ability to be a strong team player.

Equal Opportunity Employer/Disability/Vet