IT Systems Administrator/Data Analyst

Position Summary

We’re seeking an experienced and self-driven IT Systems Administrator/Data Analyst to manage and support our on-premise and cloud-based infrastructure. This is a generalist role that touches every corner of our technology ecosystem—from day-to-day system administration and user support to project implementation and vendor management.

Key Responsibilities

• Administer, maintain, and troubleshoot core IT systems, including:
  • Epicor Eclipse ERP and other Epicor software
  • Microsoft 365, Microsoft Power Platform (Power Automate and Power Apps), and Exchange Online
  • VMWare vSphere virtualization environment
  • Active Directory / Group Policy
  • RingCentral phone system
  • Red Hat Enterprise Linux (RHEL) servers and related Linux services
• Provide end-user support across desktops, network devices, and applications.
• Manage system monitoring, performance tuning, and routine maintenance tasks.
• Lead and execute IT infrastructure and software projects (e.g., upgrades, migrations).
• Oversee data backups, disaster recovery, and cybersecurity protocols.
• Maintain accurate documentation of system configurations and processes.
• Conduct business analysis and gather analytics using tools such as Microsoft Power BI, Excel, and Formstack
• Collaborate with and manage external IT vendors and service providers.
• Ensure all systems adhere to internal policies and IT best practices.

Required Qualifications

• Minimum 5 years of experience as a Systems Administrator or similar IT infrastructure role.
• Proven experience supporting warehouse or distribution environments.
• Strong proficiency in:
  • Windows Server and Active Directory environments
  • Virtualization (VMware vSphere)
  • Red Hat Enterprise Linux (RHEL) administration
  • Microsoft 365 (Exchange Online, Teams, OneDrive, etc.)
  • Network administration and VPN tools
• Demonstrated ability to work independently and prioritize tasks effectively.
• Strong troubleshooting, documentation, and communication skills.

Preferred Qualifications

• Experience with Epicor Eclipse or similar ERP platforms.
• Experience with business analytics tools (e.g., Microsoft Power BI, Excel, and Phocas)
• Experience with the Microsoft Power Platform (Power Automate and Power Apps)

Relevant IT certifications (e.g., Red Hat, Microsoft, CompTIA, VMware) are a plus.