Police Personnel Specialist

GENERAL DESCRIPTION

 Under general supervision, this position will conduct and coordinate all aspects of the Knoxville Police Department’s internal and external hiring efforts. This position will collaborate with the Department of Human Resources in the hiring of all department personnel. 

ESSENTIAL FUNCTIONS 

Works in partnership with Human Resources to plan and organize pre-employment screenings for the Police Department. Develops appropriate job-related interviews and oral panels for the department. Coordinates the hiring process for all police positions, including chaplains, volunteers and interns. Coordinates and processes internal ancillary assignments and promotional processes. Audits employee and candidate files for completeness; analyzes sensitive and confidential data including background information. Maintains a variety of personnel and employee records and other files; updates information as necessary; retrieves, verifies, gathers information, and scans and copies record as needed. Maintains employee and candidate files per records retention requirements. Receives visitors, emails, and phone calls from city employees and the public, and provides assistance in determining their needs in order to provide information, make recommendations, offer suggestions, or solve problems; refers all related inquiries to other city departments or departmental personnel as appropriate. Enters and verifies various types of data and information into a variety of programs. Keeps abreast of all employment related laws. 

MARGINAL FUNCTIONS 

Participates in recruiting efforts and events. Provides office support to bureau as needed. Performs related work as required. 

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of basic human resources and personnel administration practices and procedures. Knowledge of modern office practices and procedures. Knowledge of record keeping procedures and ability to maintain appropriate personnel records and files. Ability to identify incomplete and/or inaccurate information on applications, personnel forms, etc. Knowledge of basic research techniques and the ability to apply various research and analysis methods and techniques to compile, organize, analyze, and present data and facts. Skill in communicating with the public and a wide variety of personnel in order to give/receive procedural information. Ability to operate personal computers sufficiently to utilize a variety of software packages (e.g. Windows, Microsoft Word, Excel, etc.) Written communications skills sufficient to prepare a variety of comprehensive technical reports, professional correspondence, etc. Knowledge of basic math and statistical concepts and methods, and ability to understand and analyze data. Ability to establish and maintain effective working relationships with the public, City officials, departmental representatives, coworkers, etc. 

PHYSICAL REQUIREMENTS

This position consists of primarily light work, requiring the incumbent to exert up to 20 pounds of force occasionally, or 10 pounds (or less) of force frequently in order to lift/carry, push/pull or otherwise move objects. The job usually requires walking or standing to a significant degree; however, if the employee frequently uses arm and/or leg controls which require him/her to exert forces greater than 10 pounds and the employee sits most of the time, the job should be rated for Light Work. A description of the specific physical requirements associated with this position is maintained on file in the Human Resources office for review upon request. 

MENTAL REQUIREMENTS 

This position uses relevant principles and procedures to solve practical problems and to deal with a variety of concrete variables in situation where only limited standardization exists. A description of the specific mental requirements associated with this position is maintained on file in the Human Resources office for review upon request. 

MINIMUM REQUIREMENTS 

Associate’s degree from an accredited college or university or 60 hours from a CHEA accredited university. A minimum of two (2) years’ experience in technical support, administrative functions, or other advanced level clerical experience. 

PREFERRED QUALIFICATIONS 

Preference may be given to applicants that are IPMA-CP, IPMA-SCP, HRCI PHR, HRCI SPHR, SHRM-CP or SHRM-SCP certified. 

HYBRID WORK ELIGIBILITY 

This position is eligible for hybrid work