Client Services - Fall Intern

Client Services

Job Description:

The Client Services Intern will gain hands-on experience in case management by
supporting the case management team in providing services to clients. This
internship offers a valuable opportunity to develop skills in client assessment,
service planning, resource coordination, and documentation.
 

Responsibilities:

• Client Support
  • Prepare grant applications for assessment and review. Collect and
    organize client information and documentation.
  • Provide support to clients needing assistance with their
    applications.
  • Participate in case conferences and assist in developing and
    implementing service plans.
  • Research and identify additional community resources to meet
    client needs. Assist clients in accessing and utilizing additional
    resources.
  • Maintain accurate and up-to-date client records. Assist with timely
    and accurate data entry and report generation.
  • Perform other duties as assigned.
• Software Proficiency:
  • Should possess strong computer skills and the ability to learn new
    software quickly. Familiarity with both iOS and PC platforms is
    beneficial. Should be proficient in Microsoft 365/Google
    Workspace, and be/become comfortable navigating various SaaS
    used in day-to-day operations such as Monday.com, Bloomerang
    CRM, etc.
• Communication / Interpersonal Skills:
  • Commitment to providing quality services to clients.
  • Should strong written and verbal communication skills,
    organizational and time management abilities, and a keen attention
    to detail. Previous office experience is a plus.
  • Should Possess a positive, collaborative attitude; be adaptable,
    courteous, and eager to learn and grow professionally.