Senior Asset Product Manager

Senior Asset Product Manager

Role Overview

We are seeking a Senior Asset Product Manager to lead the end-to-end strategy, design, and lifecycle management of our client-facing assets—such as dashboards, widgets, reports, bots, and apps. In this highly visible role, you will work closely with clients, data analysts, customer success, and other cross-functional teams to deliver solutions that directly address user needs and maximize business value.

Key Responsibilities

o Define and drive the roadmap for new and existing assets, ensuring alignment with company goals and client needs. Present asset plans, roadmaps, and results to internal and external stakeholders.

o Conduct user interviews, surveys, and data analysis to deeply understand client workflows, pain points, and desired outcomes. Translate user insights into clear, actionable requirements and user stories. Collaborate with data analysts to rapidly prototype, test, and iterate on assets. Build strong relationships with users, acting as their advocate within the organization.

o Lead the asset lifecycle from ideation through launch and ongoing enhancement, incorporating continuous client feedback. Ensure all assets meet high standards for usability, performance, and documentation.

o Set and monitor KPIs for asset usage, adoption, and client satisfaction. Analyze asset performance data to identify gaps and opportunities for improvement.

o Collaborate with marketing and enablement teams to develop collateral, demos, and training materials for new assets. Support client onboarding and education for new and enhanced assets.

Qualifications

· 5+ years of product management experience, ideally in SaaS, analytics, or MSP-focused solutions.

· Proven ability to conduct user research, gather requirements, and translate insights into successful products.

· Strong communication and stakeholder management skills; comfortable presenting to clients and executives.

· Hands-on experience working in agile, cross-functional teams.

· Data-driven mindset with a passion for user-centric design and continuous improvement.

· Familiarity with product management tools (e.g., Jira, UserPilot) and BI/analytics platforms.

· Bachelor’s degree in Business, Computer Science, or a related field