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ATA Carnet Assistant

Regular Full-Time

Nashville, TN, US

Salary Range:$21.50 To $26.50 Hourly

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media, and global events? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team.

Global Critical Logistics, an award-winning global leader within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and fine art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, exhibitions and art fairs, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.

At our company, we believe that our people are our greatest asset. As an ATA Carnet Assistant, you will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a team that values teamwork, innovation, diversity, and excellence.

This on site, ATA Carnet Assistant, located in Nashville, TN, will be responsible for issuing and printing carnets. This will include collecting ATA Carnet application information, creating and issuing ATA Carnets, logging, tracking, returning, and resolving claims.

Location: Nashville, TN (On site)

Job Type: Non-Exempt

Work Schedule: Schedule fluctuates based on workloads (Core hours 9AM-5PM). Rotation of on-call weekend responsibilities. Note this role requires the employee to be in office 5 days a week (Monday through Friday.)

Key Responsibilities:

ATA Carnet Documentation

Issuance, processing and completeness of ATA Carnets for clients.
Verify that all ATA Carnet applications and shipments are accurate and compliant with international customs regulations, including the correct use and return of carnets.

Client Communication:

Answer queries from clients regarding the ATA Carnet process, timelines, and regulations.
Provide guidance to clients, team members and colleagues on ATA Carnet regulations and requirements on the use of ATA Carnets.

Reporting & Documentation:

Maintain detailed and accurate records of all ATA Carnet transactions, including issuance, usage, and returns.
Monitor and track the expiry and return of ATA Carnets to avoid any penalties or non-compliance issues.
Prepare regular reports on the status of ATA Carnet usage.

Problem Resolution:

Investigate and track any discrepancies in carnet usage and ensure that they are resolved promptly.
Address any issues related to ATA Carnet non-compliance, including liaising with ATA Carnet Guarantee Associations and customs authorities to resolve disputes or discrepancies related to ATA Carnet shipments and avoid penalties.

Additional duties as assigned by management

Qualifications:

In-depth knowledge of ATA Carnet procedures, customs regulations, and international trade practices a plus.
Excellent communication skills; written and verbal.
Solid interpersonal and customer skills and ability to collaborate across departments.
Strong organizational, along with attention to detail, and prioritization skills.
Ability to multi-task and handle time-sensitive issues.
MS Office Suite, intermediate Excel skills.
Flexibility with possible overtime.

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What GCL Will Offer You:

A growing logistics firm backed by an award-winning global parent company within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.

Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others.

Benefits & Perks That Rock!

Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually. We know work-life balance is key.
Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents.
Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
Culture Club: We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.

GCL is committed to the full inclusion of all qualified individuals. As part of this commitment, GCL will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact hiring@gcl.global GCL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. In addition to federal law requirements, GCL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GCL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.