Human Resources Manager

Human Resource Manager

Job Location

AZ Headquarters - Scottsdale, AZ

Position Type

Full Time

Education Level

4 Year Degree

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Are you a strategic HR leader passionate about cultivating a positive workplace culture and driving impactful people initiatives?

Childhelp, a national leader in ending child abuse and neglect, is seeking a Human Resources Manager to join our team at our Scottsdale, AZ headquarters.

In this pivotal role, you will serve as a trusted HR partner to leadership, guiding employee relations, workforce analytics, compliance, and engagement strategies that foster an inclusive, productive, and mission-driven work environment. You will also mentor and support the HR Generalist to ensure seamless HR operations aligned with Childhelp’s values.

What You’ll Do:

As our Human Resources Manager, you will be responsible for:

Employee Relations & Compliance:
Lead employee relations matters including investigations, disciplinary actions, and resolution of workplace concerns. Ensure consistent application of HR policies and compliance with federal, state, and local employment laws. Conduct internal audits and support external audit readiness.

HR Support and Guidance:
Provide support to management on performance management, coaching, and workforce decisions. Analyze HR data and present insights to drive continuous improvement in retention, engagement, and culture.

Team Leadership & Collaboration:
Oversee and mentor the HR Generalist, ensuring effective execution of HR practices. Collaborate with talent acquisition and leadership to support recruitment planning, organizational change, and employee wellness initiatives.

Culture & Engagement:
Champion a positive, high-trust work environment by nurturing strong relationships, supporting change management, and delivering best practices in performance management, succession planning, and employee development.

Qualifications

What We’re Looking For:

Education:
A Bachelor’s degree in Human Resources, Business Administration, Organizational Management, or a related field is required.

Experience:
At least 3 years of progressive experience in human resources, with strong generalist or HR business partner experience. Must demonstrate expertise in employee relations, compliance, HR systems, audits, and strategic HR support.

Expertise:
Understanding of employment law, performance management, HR analytics, and workplace investigations. Experience supporting management teams, developing HR strategies, and contributing to organizational culture and engagement initiatives.

Technical Proficiency:
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), internet-based tools, and HRIS systems (such as Paycom or similar platforms). Experience conducting data analysis and preparing audit-ready documentation is essential.

Leadership & Collaboration:
Ability to lead complex HR matters with integrity and diplomacy while supporting a collaborative and positive work environment. Proven experience mentoring HR staff, working cross-functionally, and consulting with senior leaders.

Communication & Interpersonal Skills:
Exceptional verbal and written communication skills with the ability to engage, support, and coach employees at all levels. Strong conflict resolution, negotiation, and public speaking skills.

Problem-Solving & Strategic Thinking:
Skilled in using data and critical thinking to assess organizational needs, develop HR solutions, and lead process improvement. Able to think proactively and guide organizational change while maintaining compliance and fairness.

Mission Commitment:
A deep commitment to Childhelp’s mission and values. Willingness to support a trauma-informed, employee-centric culture that prioritizes excellence, diversity, and compassionate leadership.