Senior Social Services Specialist

Why you’ll love this position: 

 Do you have a special place in your heart for those who have a disability or are frail and elderly and feel they have no voice? Do you like to educate the public and residents on rights that residents in long-term care have? If you are a leader who has a calling for advocacy work then this job is for you. 

What you’ll do: 

• Assist the State Long-Term Care Ombudsman with the administration, coordination and supervision of the statewide Ombudsman Program.
• Provide technical assistance to Regional Ombudsman Coordinators as needed.
• Be the Lead Coordinator for annual statewide Advocacy Day, including tracking legislation during legislative session.
• Be the Lead Coordinator for Residents' Rights Month.
• Participate in monitoring activities for the Regional Ombudsman Programs, including on- site visits.
• Assist with developing and revising printed materials of the program, including posters, brochures, and booklets.
• Create social media messages for program outreach, education and recruitment.
• Be responsible for the Ombudsman Program webpage, including working with ITSD for updates and changes as needed.
• Assist with developing and presenting trainings for residents, families, volunteers, community groups, and long-term care staff as needed.
• Be the Lead Relocation Specialist- coordinates facility closures between the Regional Ombudsman and Survey Agency.

Minimum Qualifications 

• Bachelor's Degree required in Human Services, Nursing, Social Work, Psychology, Public or Business Administration, Gerontology, Education or a closely related field and 2-4 years of relevant experience.
• Complete required Long-Term Care Ombudsman Program Training.
• Excellent listening, interpersonal and organizational skills.
• Time management skills and possess the ability to work independently within program policy.
• Attention to detail and a creative thinker.
• Knowledge about long-term care settings and regulations is highly preferred.