Child Support Investigator

The role of a Child Support Investigator is to establish a legal determination of paternity for children; collect financial and health insurance support for children and modify court-ordered support obligations on local and intergovernmental cases.

Locate absent parents and employment information by performing confidential investigations utilizing automated, internet, and manual resources available to assist in establishing and enforcing child support and medical support orders.

Contacts parents, employers, insurance companies, attorneys, responsible parties, and/or other public and private entities to investigate facts needed to establish, enforce, or modify support obligations.

Initiates verbal or written communication with a parent to affect payment of court-ordered child support obligations, debts assigned to the County or State, and court-related costs.

High-school graduate; associate or bachelor’s degree preferred, with emphasis on paralegal, accounting, criminal justice, public or business administration, communications, or other related human services field.

Experience as a child support worker or collections officer, experience in work related to the child support field, experience as an eligibility worker in a human services agency, experience with the legal system and experience in collection work outside the public sector may be considered in lieu of educational requirements.

Based on 2025 Salary grade $22.70-$24.49 per hour.