Product Manager

A global fintech company based in Santa Ana, California is looking for a Product Manager to lead the delivery of a Case Management platform within its growing Operations Technology team. This is a high-impact role designed for someone who thrives in fast-paced, cross-functional environments and wants to shape digital service experiences from the ground up.

Role:

🌍 Own the entire product lifecycle—from roadmap to release
📋 Translate business requirements into detailed user stories using JIRA
🧠 Act as the primary point of contact for all product-related queries
🛠 Maintain the product backlog and oversee sprint planning and delivery
📊 Perform market and tech trend research to continuously evolve the product
📝 Document technical solutions and create training materials for end-users
🤝 Collaborate with global teams, including QA, development, operations, and strategy
📣 Present product updates and demos to senior leadership
📈 Use data-driven insights to assess business impact and guide improvements

Requirements:

🧑‍🎓 Bachelor’s degree in Business, Computer Science, or related field
🛠 1+ years of experience as a Product Manager working with case management or orchestration platforms
💬 Strong communication and stakeholder management skills
🧪 Familiar with Agile/Lean development methods and product lifecycle tools
📐 Knowledge of SFDC (Salesforce) testing/environments is a plus
📈 Analytical skills with exposure to Azure, AWS, Power BI or Tableau, and SQL
💡 Understanding of user journey mapping and product experience delivery
👥 Team leadership and ability to coach or guide peers
🏦 Experience in financial services or compliance is a bonus

Benefits:

💵 Competitive market salary (exact range discussed during offer)
🎯 Performance-based annual bonus
🌐 Career development in a global fintech organization
🏥 Health, life, and disability insurance
👶 Parental, adoption, and family leave policies
🛌 Paid holidays and time off
💖 5 days/year paid volunteering leave
🏢 Hybrid work setup (1+ day onsite/week)
⏰ Morning shift options: 6:00–3:00 or 7:00–4:00 (Mon–Fri)

Skills: product management, agile, case management, orchestration, SFDC, Jira, SQL, Azure, AWS, stakeholder management, data analysis, Power BI, Tableau, user journey, sprint planning, business analysis, tech strategy, fintech