Human Resources Benefits Coordinator

FOR MORE INFORMATION OR TO APPLY, PLEASE VISIT OUR WEBSITE AT: WWW.ROANOKEVA.GOV/JOBS

The City of Roanoke is seeking a Human Resources Benefits Coordinator to provide guidance for health insurance, dental insurance, vision, long-term disability, voluntary benefits, life insurance, and FMLA programs. This position reports directly to the Deputy Director of Human Resources and manages benefit plans in accordance with ERISA, COBRA, HIPAA, and other federal and state regulations. Administrative and technical support for payroll administration and developing enhancements to the Human Resources Information System (HRIS) for benefit administration. Bachelor's degree from a four year college or university in human resources management, education, business, public administration, or related field; two to four years related experience and/or training in the a human resources functional area such as benefits administration, compensation, organization development and policy development, employee relations, workforce development, or recruitment field; or equivalent combination of education and experience.
Examples of Duties

SUMMARY 
Performs a wide range of duties related to employee benefits programs for the organization and technical support for payroll administration and HRIS operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Generates, analyzes, interprets, and compiles benefit-related information and reports.

Compiles and maintains records for use in employee benefits administration;

Assists in the implementation, administration, maintenance, and communication of employee benefit programs and related documents;
 
Assists with processing payroll transactions bi-weekly

Prepares and communicates information to employees and former employees about benefit programs, procedures, and changes;

Provides direct service to employees to answer their benefit questions, resolve problems related to access to or payment of benefits, and orient newly eligible employees.

Communicates directly with the insurance carrier, serving as the point of contact for Anthem, Delta Dental, and other insurance providers, as well as handling COBRA payments for health and dental, claims for Long Term Disability, and other health insurance updates and changes.

Develops system enhancements in the HR Information System

Participates in program, policy, and system implementation, design, and maintenance
 
Performs complex transactional processes that require advanced knowledge of employee benefits and eligibility requirements
 
Assists in the certification of employee benefits/ payroll documents and annual dependent audit verification

Generates and distributes automated and standard reports related to benefits

Coordinates new employee benefits orientation and annual open enrollment program

Provides coverage/back-up for other Human Resource functions as needed

Verifies and submits benefits enrollment forms and payment to benefit plan providers and other plan administrators as needed, including VEC payment processing

Reviews reports from plan providers to verify accuracy and resolve differences.

SUPERVISORY RESPONSIBILITIES 
This job has no supervisory responsibilities.

Typical Qualifications

QUALIFICATIONS 
To perform this job successfully, an individual must have strong communication skills, both written and oral, and an understanding of benefit laws, regulations, etc. The qualified candidate must demonstrate a willingness to learn, strong follow-through on tasks and projects to meet all deadlines; self-starter with proven reliability and personal integrity. Microsoft Office Skills, familiarity with HR Information Systems, and a minimum of three years of experience or education in benefits or benefits administration experience.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 
Bachelor's degree from a four year college or university in human resources management, psychology, education, business, public administration, or related field; two to four years related experience and/or training in the a human resources functional area such as benefits administration, compensation, organization development and policy development, employee relations, workforce development, or recruitment field; or equivalent combination of education and experience.

Supplemental Information

LANGUAGE SKILLS
Ability to read and interpret documents such as benefit regulations, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to inquiries orally and in writing. Ability to speak effectively before groups of customers or employees of the organization.

REASONING ABILITY 
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables.

COMPUTER SKILLS
To perform this job successfully, an individual should be proficient in the use of word processing, spreadsheets, and database software.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is frequently required to stand and walk.  The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include the ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.