Identity and Access Systems Operations Specialist

Job Title: Identity & Access Systems Operations Specialist I

Job Requisition ID: 48228

Closing Date: 7/24/2025

Salary: $5,637/month

Work Hours: M-F 8:30AM - 5:00PM

Work Location: (Hybrid) 120 W Jefferson St Springfield, IL 62702-5170

Union Position: Yes

Work authorization: US work authorization required at time of application. No sponsorship available. Not eligible for F1 OPT/CPT. Positions are W2 only and cannot be converted to a contract position. If you have questions about your work authorization eligibility, please email doit.recruitment@illinois.gov. 

Questions? Email doit.recruitment@illinois.gov

Transcripts are required for consideration.

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. 

This position serves as an Identity & Access Systems Operations Specialist I for the Department of Innovation & Technology (DoIT) performing professional assignments of a limited scope and assisting in operation of assigned systems to prevent methods of gaining unauthorized access to state agencies' computer systems. 

In this role you will assist in assessing DoIT and other state agencies' identity and access management systems and procedures as well as monitor systems for operational and security issues. 

In addition, you will assist in investigations of a limited nature of alleged computer security incidents and keep abreast of new developments in the Information Technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures. 

If you possess these knowledges, skills, abilities and experience, we invite you to apply for this position to join the DoIT team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under immediate supervision, serves as an Identity & Access Systems Operations Specialist I, completing professional assignments of a limited scope for the Department of Innovation & Technology (DoIT).
• Assists in operation of assigned systems to prevent methods of gaining unauthorized access to state agencies' computer systems.
• Assists in assessing DoIT and other state agencies' identity and access management systems and procedures.
• Monitors systems for operational and security issues.
• Assists in investigations of a limited nature of alleged computer security incidents.
• Keeps abreast of new developments in the Information Technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of two (2) years of college with course work in computer science or directly related fields.

Preferred Qualifications

• Working knowledge of setting up users, groups, and permissions, handling authentication processes, and integrating these systems into an organization’s IT infrastructure using Microsoft Active Directory, Microsoft Azure Active Directory, and Okta.
• Working knowledge of securing user access and resources utilizing network access, identity, and access management processes.
• Working knowledge of user authentication, role-based access control, Single Sign-On (SSO), Multi-Factor Authentication (MFA)
• Working knowledge using diagnostic tools (such as system monitoring tools, SPLUNK, or event logs) to identify problems or failures in systems, networks, or applications, and the ability to analyze the data provided to fix issues.
• Working knowledge of identifying and mitigating different types of identity attacks such as social engineering, password spray, dictionary, and pass the hash.
• Working knowledge of NIST Special Publications 800-63 for digital identity management, particularly the secure management of authentication, authorization, and identity proofing processes for individuals and organizations, ensuring compliance and best practices for secure identity management

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

1. Requires the ability to verify identity.
2. Requires employment authorization to accept permanent full-time position with the State of Illinois.
3. Requires the ability to pass a position specific, agency required background check.
4. Requires self-disclosure of criminal history.
5. Requires ability to work outside of normal business hours to meet deadlines.
6. Requires the ability to serve in an on-call capacity.
7. Requires ability to attend seminars, conferences, and training to stay current on methods, tools, ideologies, or other industry related topics relevant to job duties.
8. Requires ability to use agency-supplied equipment such as laptop, personal computer, work cell phone, and any other required equipment or devices.
9. Requires ability to lift and carry objects or equipment weighing up to 50 pounds. This is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
10. The conditions of employment listed are incorporated and/or related to any duties included in the position description.