Intake Specialist / Receptionist
Job Title: Intake Specialist / Receptionist
Location: Metro Atlanta
Firm: Southworth PC
Type: Full-Time
Description:
Southworth PC is hiring a professional and organized Intake Specialist/Receptionist to assist with client intake and scheduling. This hybrid role requires excellent communication skills, attention to detail, and the ability to manage a high volume of calls, emails, and chats with professionalism and empathy.
Key Responsibilities:
• Respond to incoming chats, calls, and emails
• Determine federal employment status and case eligibility
• Assign the correct intake form and schedule consultations
• Route cases to the correct attorney
• Document intake notes and update calendars
Requirements:
• Excellent communication and multitasking skills
• Prior experience in a legal or client-facing role preferred
• Detail-oriented, professional, and reliable
To Apply:
Please email your resume and a brief cover letter to: careers@southworthpc.com