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Social Media Ambassador & E-Commerce Associate

Orient Fan Co.
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Are you friendly, organized, and eager to learn?  We’re looking for a creative, tech-savvy, and people-focused Social Media Ambassador & E-Commerce Associate to join our team. This is a versatile role that blends content creation, video production, e-commerce support, and customer service. All with room to grow.

What You’ll Do:

Social Media & Content Creation

  • Develop and manage content across platforms like Instagram, TikTok, Facebook, and YouTube
  • Film and edit short-form videos, product highlights, behind-the-scenes content, and promotional campaigns
  • Act as the face/voice of the brand in social content when needed
  • Track analytics and engagement to refine strategies

E-Commerce Support

  • Upload and manage product listings (images, descriptions, specs, etc.) on platforms like Amazon, Shopify, etc.
  • Monitor orders, inventory, and fulfillment accuracy
  • Assist with product launches and online promotions

Customer Service

  • Respond to inquiries via email, social media, or phone with professionalism and care
  • Help customers with order tracking, issues, or returns
  • Represent our brand values in every customer interaction

What We’re Looking For:

  • Strong communication and storytelling skills
  • Experience with video filming and editing (Reels, TikToks, product demos, etc.)
  • Proficiency in editing tools like Adobe Premiere, CapCut, Final Cut Pro, or similar
  • Familiarity with social media trends and e-commerce platforms
  • Basic knowledge of customer service and office support
  • Organized, detail-oriented, and able to manage multiple priorities
  • Comfortable in front of or behind the camera (or both!)

Bonus Skills (Not Required, but a Plus):

  • Experience using Shopify, Amazon Seller Central, or other e-com tools
  • Photography and basic graphic design

What We Offer:

  • A creative and supportive team environment
  • Opportunities to grow with a hands-on, evolving brand
  • Flexible hours (if applicable)
  • On-the-job training in both e-commerce and digital marketing
  • Base income is negotiable