Front Desk Coordinator

Candidates should have the following qualities and/or skills to be successful in this role:

• A very positive and outgoing personality 
• A desire to help problem solve, and assist in all customer service related interactions at their assigned clinic 
• Ability to answer, route, and assist in phone calls with outstanding customer service skills and a major focus on client satisfaction, client interaction, and client experience 
• Ability to manage, troubleshoot, and be a good critical thinker in challenging situations with clients who may express dissatisfaction or frustration 
• Ability to adjust, and accept new processes with enthusiasm and curiosity 
• Ability to managing all aspects of scheduling, rescheduling, and scheduling management for the PTs you assist, and clients you service 
• Light housekeeping duties including sweeping, wiping surfaces, restocking supplies, and changing garbage bins to ensure cleanliness and appearance of assigned clinic