GPR Sales and Service Representative
Job Summary:
The GPR Sales and Service Representative is responsible for all aspects of lead generation, pricing/quoting, customer relationships as well as performing the services for the customers in the field.
Duties and Responsibilities:
- Build relationships with existing clients and nurture leads into new clients.
- Present, promote, sell and perform Penhall Technologies services (concrete scanning and utility locating).
- Customer relationship record keeping and information distribution.
- Pricing and quoting of services.
- Plan, schedule, coordinate and execute all Penhall Technologies services (concrete scanning and utility locating)
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new services.
- Assist in the development and implementation of the Strategic Marketing Plan, department sales objectives, and individual sales plans.
- Execute scanning and locating at customer sites to identify subsurface hazards.
Required Skills and Abilities:
- Strong project management and organizational skills.
- Excellent interpersonal and relationship management abilities.
- Proficient verbal and written communication skills.
- Strong customer service orientation, with the ability to address client needs effectively.
- Ability to prioritize tasks and adapt to changing project demands.
- Working knowledge of OSHA Construction Safety Standards.
- Proficiency in Microsoft Office Suite and other related software.
Essential Core Competencies:
- Relationship Management: Proven ability to develop and maintain strong, long-term relationships with clients.
- Technical Field Expertise: Understands and communicates technical findings clearly to both technical and non-technical stakeholders.
- Communication: Comfortable writing technical reports and documentation with clarity and professionalism.
- Customer Focus: Commitment to understanding and meeting customer needs.
- Project Planning and Execution: Ensures timely and high-quality service delivery to clients.
- Being Resilient: Ability to remain positive and motivated in the face of challenges.
- Situational Adaptability: Ability to adjust approach and behavior to fit the dynamic needs of projects, clients, and the organization.
- Ensures Accountability: Holding oneself and others accountable to meet commitments.
- Drives Results: Consistently achieving results, even under challenging circumstances.
Education and Experience:
- Associate’s degree or equivalent industry experience required; Bachelor’s degree preferred.
- Preferred at least 3 years of experience in project management, estimating, or sales within the construction or related industry preferred.
- Experience in GPR(concrete scanning), utility locating, or general construction is a plus.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Ability to walk job sites as needed.
- May be required to travel to job sites or other locations as necessary.
*Extensive training opportunity available if you have no experience. *