Bilingual Korean Sales Specialist/Associate

Position summary: The Sales Associate is responsible for the efficient and effective sales function by resolving issues raised by the company’s customers.  The Sales Associate will work closely with and frequently direct Team Members coordinating the shipment of products.  Sales Associate will work closely with customers to ensure the needs of the customers are being addressed and responded to in an appropriate manner.  Sales Associate will utilize his/her independent judgement in handling the customer’s concerns.

 
Role qualifications:    
A Bachelor Degree preferred
One to two years of sales experience preferred
Knowledge of SAP systems preferred
 
 
Position responsibilities:
•   Assisting with the day-to-day efficient operation of the company.
•   Working with and responding to Customers to ensure their needs are being met accordingly
•   Monitor internal inventories by analyzing the company’s SAP system
•   Provide business support in the shipment of goods 
•   Continuously monitor business systems to ensure and verify accuracy of information
•   Verify details of purchase orders to ensure customer needs are being met
•   Analyze purchase orders from customers and determine whether the company is capable of producing and shipping the ordered items
•   Prepare reports as needed
•   Create invoices as needed and work with customers on account receivables
•   Resolve payment disputes when customers raise price issues
•   Resolve customer quality issues on behalf of the company by working closely with the quality department
•   Attend and participate in Department and Company meetings 
•   Maintain claim, sales and return logs
•   Interface  the SAP database and maintain accurate and up to date information within the system
•   Occasional travel may be required
•   Other duties as assigned 
Essential skills and experience: 
Effective oral and written communication skills.
Excellent interpersonal skills.
Able to exhibit a high level of confidentiality.
Must be able to identify and resolve problems in a timely manner.
Must be able to gather and analyze information skillfully.
Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping
 
Nonessential  skills and experience: 
•   Skills in database management and record keeping
•   Excellent organizational skills.