Credit Note Recovery Technician

GENERAL ACCOUNTABILITY:

The Credit Note Recovery Technician performs receiving inspections of defective products as required.  Notifies vendors of non-conformances and arranges to return non-conforming products to the vendor.  Recovers costs of defective parts on behalf of production and warranty claims systems.  This position reports to our Quality Director.

 DUTIES & RESPONSIBILITIES:

●        Perform routine inspections of product, including prototype and experimental, subassemblies and assemblies, for reject causes to gather information needed for cost recovery

●        Perform process audits of various processes including fabrication, welding, machining, paint and assembly using an approved process audit checklist

●        Must be able to work with suppliers when non-conforming product is deemed a supplier issue

●        Participate in New Product Design reviews for relevant data about supplier issues and level of supplier support on quality issues

●        Maintain education and skill level required to perform assigned functions

●        Complete special assignments that are assigned by the supervisor

 EXPERIENCE:

●        Must be able to visually inspect product and equipment

 EXPERTISE:

●         Excellent written and verbal communication skills

●         Google Suites and/or Microsoft Office experience preferred

●         Ability to read and interpret mechanical blueprints including geometric tolerances and weld symbols

 EDUCATION:

●        High school diploma required

 INTERNAL & EXTERNAL CONNECTIONS:

●        Internal Customers: Sourcing, Purchasing, Quality and Production Teams

●        External Customers: Suppliers; related to the product family assigned to you

 LOCALIZATION AND TRAVEL EXPECTED:

●        This position is located in Madison, SD

●        No travel required

OUR REWARDS & RECOGNITION:
In addition to an inclusive compensation package, we offer a comprehensive benefits program, including: Medical/Dental/Vision, 401k including employer match, tuition reimbursement, community-oriented volunteer program, wellness activities, employee and family activities throughout the year, and so much more! See for yourself why Forbes ranked Manitou within the top 125 for World’s Best Employers.