Long-Term Services and Supports Specialist

To access more recruitment resources, please email your resume to DHS.Recruitment@illinois.gov.

Agency: Department of Human Services

Location: Springfield, Illinois, 62762

Opening Date: 06/26/2025

Closing Date: 07/10/2025

Salary:  Anticipated Salary: (Effective 7/1/25) $6,589-$9,541/month ($79,068-$114,492/year)

County: Sangamon

Number of Vacancies: 1

***MUST APPLY ONLINE ***

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number: 48024

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This position serves as the statewide Long-Term Services and Supports Specialist in the Bureau of Home and Community Based Supports (BHCBS) working towards increasing the use of home and community-based services and reducing the use of institutionally based services and establishing relationships with staff and other agencies to develop and implement policy and program initiatives. The Division of Rehabilitation Services is seeking to hire a detail-oriented individual with strong communication and leadership skills to serve as the statewide Long-Term Services and Supports Specialist.

Essential Functions

• Serves as the statewide Long-Term Services and Supports Specialist in the Bureau of Home and Community Based Supports (BHCBS) working towards increasing the use of home and community-based services and reducing the use of institutionally based services.
• Makes recommendation and implements policies, procedures, and workflows specific to rebalancing initiatives.
• Develops data management systems to collect measurable data regarding customer satisfaction, program and customer function indicators and person-centered program outcomes.
• Collaborates with sister agencies on rebalancing initiatives that focus on successful provision of home and community-based services.
• Maintains a working knowledge of federal and state guidelines related to preventing unnecessary institutionalization of persons with disabilities.
• Performs other duties, as required, or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in business and public administration.

• Requires two (2) years of responsible administrative experience in a public or business organization.

Preferred Qualifications

• Three (3) years of professional experience working with long term care services and supports for individuals with disabilities such as direct service program, managed care etc. in a public or private setting.
• Three (3) years of professional experience analyzing measurable data and reporting on program outcomes and trends including making recommendations for implementing program efficiencies and process improvements.
• Three (3) years of professional experience analyzing, interpreting, formulating, and preparing recommended changes to departmental policies, procedures and initiatives and collaborating with staff developing and implementing employee training.
• Two (2) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects.
• Two (2) years of professional experience interacting with and communicating clearly and tactfully with a wide range of individuals that include agency staff, state agency officials, the public, legislators, internal and external stakeholders, community service providers, professional and lay groups, and employees.
• One (1) year of professional experience in developing, reviewing, and preparing reports for a wide variety of audiences using a variety of accessible platforms, including Access, Microsoft Word, Excel, and PowerPoint.

Conditions of Employment

• Requires the ability to travel.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon-Fri, 8:30 am-5 pm, 1 hour unpaid lunch.

Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762

Division of Rehabilitation Services

Bureau of Home and Community-Based Supports

Program Support Unit

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Leadership & Management; Social Services

About the Agency:

The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
  Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
  10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
     * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx