Program Assistant Supervisor - Advanced

Do you want to work in an organization that supports one of the largest and most dynamic industries in Wisconsin? Come join our team!

Who We Are:  The Department of Agriculture, Trade and Consumer Protection (DATCP) protects and promotes Wisconsin’s agricultural industries and consumers. We strive to serve the people of Wisconsin by assuring safe, wholesome food; consumer protection and fair business practices; animal and plant health; a clean environment; and strong agriculture and commerce. The DATCP team includes people from all backgrounds and perspectives. As a state agency, our success hinges on the diverse, well qualified, dedicated staff we employ and retain.

What We’re Seeking: DATCP’s Division of Food and Recreational Safety is recruiting for a Program Assistant Supervisor – Advanced in the Bureau of Food & Recreational Businesses. 

Where We’re Located: The Prairie Oaks State Office Building is situated on Madison’s southeast side. We are only minutes away from the Beltline Highway, Interstate 90 and Highway 51 for quick access to local restaurants, retail and service locations. 

Telecommuting Option: This position may have the ability to telecommute up to 6 days per 2-week pay period! An approved telecommuting agreement is required before an employee may telecommute. Approval of the employee’s telecommuting agreement and work schedule will vary based on the operational needs of the Division. All DATCP employees who telecommute are required to work in Wisconsin.

Employee Benefits: The State of Wisconsin offers an excellent benefits package, which includes 19.5 days (for exempt) of paid time off to start, 9 paid holidays, accrued sick leave, multiple insurance options, and an exceptional retirement plan!

By working for Wisconsin State Government, you may also be eligible for the Public Service Loan Forgiveness Program. Please click the link for details.

Click here to check out what working for the State of Wisconsin is all about! 

POSITION SUMMARY: 

The Program Assistant Supervisor-Advanced position is responsible for managing and directing critical business processes for the Division of Food and Recreational Safety. Responsibilities include coordinating the renewal of licenses, processing and assignment of new applications, effectively supervising program support staff, serving as the division public records liaison, overseeing unit specific administrative & financial operations, retail, and recreational program agent reimbursements, providing quality customer service and records/forms (document control) management. In addition, work includes establishing unit work priorities, training, coaching, and evaluating the performance of subordinates and functionality of business systems. This position exercises a considerable amount of individual initiative, independent judgment, and decision-making ability, while maintaining confidentiality. The position also interacts frequently with other division work units, department divisions and external stakeholders.

The Program Assistant Supervisor-Advanced shall comply with the division’s administrative rules and policies and procedures including those related to the division's overall mission of ensuring safe food, lodging, and recreation by educating and regulating businesses in a fair, effective, and efficient manner.

Program Assistant Supervisor – Advanced

SALARY INFORMATION: 

The classification for this position is Program Assistant Supervisor and is in pay schedule/range 81-04. The starting pay will be between $27.00 and $33.00 per hour based on qualifications.   

A 12-month probationary period is required.  Pay for current State employees will be set in accordance with the State Compensation Plan.

JOB DETAILS: 

DATCP does not sponsor work visas. Any appointment made will be contingent on the selected applicant being able to provide documentation of eligibility to work in the United States.

A criminal background check will be performed on the selected applicant prior to an offer of employment.

Please note: if selected, you will be required to have a current appointment as a Wisconsin Notary Public; OR the eligibility to be appointed as a Wisconsin Notary Public within two months of employment.  Wisconsin Notary Public eligibility requirements can be found here

QUALIFICATIONS: 

Minimally qualified candidates will have each of the following:

• Experience with formal and/or informal leadership, such as directing, assigning, and managing work of others.
• Experience providing information to internal/external stakeholders regarding a process or payment information and/or rules/regulations. 
• Experience researching information to come to a decision or next step (i.e.: administrative codes, laws, internet, policies, rules). 
• Experience as a program expert and/or technical contact (liaison, industry expert, technical expert, etc.)
• Experience working with computer databases and software programs (e.g., Microsoft CRM, HealthSpace, or similar) and Microsoft Excel, Microsoft Outlook, Microsoft Word or SharePoint
  
   

In addition, highly qualified candidates will have one or more of the following:

• Experience interpreting and/or implementing statutes, rules, laws, etc. related to licensing and/or permitting of business and/or personal licenses
• Experience serving in a formal supervisory role (including: resolving conflict, coaching, mentoring and empowering employees, evaluating employee performance, hiring, discipline, assigning work, etc.)
• Experience working with applications, licensing programs, and/or performing financial tasks (payments, invoices, tracking, refunds, etc.).

It is critically important your application materials clearly describe your experience related to the stated criteria. The job experts who evaluate your application materials must be able to make an accurate assessment regarding your qualifications. Applicants who do not meet at least the minimum qualifications or who do not clearly identify minimum qualifications will be ineligible to continue in the selection process.

HOW TO APPLY: 

If viewing this posting on an external site (such as indeed.com, etc.), please visit Wisc.Jobs and search for this Job ID: #18162 to complete your application for this posting.

DATCP is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.  For complete information on veterans hiring programs that may benefit you, please visit the Employment page on WDVA's website. 

To be considered for this position, you will need to create an account in Wisc.jobs (if you don’t already have one) and apply online via the “Apply for Job” button listed on the top right of the announcement page. You will be required to upload a current resume and a letter of qualifications that clearly describes your qualifications and experience as they relate to the qualifications listed in this job posting. For more applicant resources, including tips on how to write a resume and letter of qualifications, click here. 

Your resume and letter of qualifications will be evaluated by one or more job experts. Candidates who are deemed eligible will be invited to participate in the next step of the selection process, starting with those candidates who are deemed most qualified. 

For general WiscJobs user information and technical assistance, please review the Commonly Asked Questions.  Please address questions regarding this position and/or the application process to Jensen Peterson at jensen.peterson@wisconsin.gov 

DEADLINE TO APPLY:

The deadline to apply for this position is 11:59 p.m. on Monday, July 14.