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This position supports Free Arts by providing leadership and management of Free Arts programs and strategic volunteer engagement. The Program Director leads local and expansion programs and related services/activities; implements effective programs to best serve program participants; builds a culture of resilience and well-being; helps to promote and diversify funding through effective resource stewardship; provides mentoring, guidance, supervision, and professional development to staff; and enhances the structure of Free Arts by staying current with trends in child development and service modalities. This position is key to establishing and stewarding program partnerships within and beyond Maricopa County. This position collaborates with the board, senior leadership, and across departments, contributing insights that aid overall organizational performance for achieving the strategic vision for programs. 

 

Department: Programs  

Supervises others: Yes  

Reports to: Vice President of Programs  

Employment Status: Full-time employee  

FLSA Status: Exempt  

Benefits: Full-time employee benefits  

Starting Salary: $68,000  

Location: Maricopa County-based, with 40% travel to Pima County and surrounding areas 

Remote & Flexible Schedule Eligible: Yes, can explore modifications after 30 days of employment 

 

Position Competencies and Responsibilities

 

Strategic Thinking - Expert level of competency  

  • In coordination with the Vice President of Programs, plays a key role in the development, strategic planning, service delivery, and management of volunteer engagement and programs. 
  • Demonstrates the ability to "connect the dots" between multiple systems.  
  • Monitors the forces driving the current reality that may have long-term effects.  
  • Ensures strategies are carried out successfully. Demonstrates flexibility and adaptability as circumstances change. Monitors results and makes adjustments as needed.  

 

Leads Through Vision and Values - Expert level of competency  

  • Inspires others with compelling visions. 
  • Translates mission, vision and values into activities, behaviors, and performance expectations.  
  • Recognizes and rewards actions that support Free Arts’ vision and values.  
  • Guides decision-making within the program department by providing team members direction and structure.  

 

Develops Others - Advanced level of competency  

  • Establishes and clearly communicates performance standards.  
  • Gives people assignments that will help develop their skills, abilities, and knowledge.  
  • Holds people accountable for achieving established goals and standards.  
  • Identifies and facilitates trainings, talks, and workshops on relevant program topics.  
  • Incorporates strengths-based team development, including analyzing specific programs and outcomes to increase use of individual strengths/skills.  
  • Manages the Programs Manager in the development, implementation and day-to-day operations of programs and services.  
  • Manages the Volunteer Manager in the development, implementation, and day-to-day operations of volunteer services.  

 

Builds Resiliency - Advanced level of competency  

  • Maintains high level of self-awareness to manage emotional/physical energy (models self-care).  
  • Modifies approaches, methods, strategies to fit changing circumstances (models flexibility).  "Bounces back" after setbacks/difficult situations (models healing).  
  • Promotes wellbeing and work life balance through initiatives, training, and role-modeling. 

 

Integrates - Advanced level of competency  

  • Considers multiple constituents' needs, views and potential impacts in decision making.  
  • Leverages information from Development, Operations and Finance support functions to plan and execute programs including agency priorities for resources devoted to each program, as well as expectations of children served in each program.  
  • Brings divergent views to consensus when needed.  
  • Manages the collection, integrity, and reporting of all program data.  
  • Develops processes for the implementation of existing programs. Analyzes and reports on program outcomes.  
  • Plans and directs processes and procedures for events and coinciding communications. 

 

Organizational Competencies Include:

 

Mission Focused 

  • Promotes the transformative nature of resilience-building arts programs. 
  • Makes business decisions grounded in the mission. 
  • Promotes healing nature of art, creativity & healing. 
  • Advocates for the interests of children & partners. 

 

Communicate Effectively 

  • Ensures that others involved in a project or effort are kept appropriately informed. 
  • Tailors communication content, tone, and method (verbal, written, email, phone, etc.) to the audience. 
  • Seeks to fully understand before responding. 

 

Instills Trust 

  • Consistently delivers on commitments, demonstrating both competence and credibility internally and externally. 
  • Actions are aligned with intent and words. 
  • Involves people in decisions that affect them. 

 

Collaborative 

  • Prioritizes organization and group objectives over individual goals. 
  • Aids and supports others to help them reach their individual goals. 
  • Expresses disagreements constructively and works toward solutions that are mutually beneficial. 

 

Self-Management 

  • Demonstrates the ability to maintain composure. 
  • Takes initiative and acts without waiting for direction with available information. 
  • Accepts responsibility for gathering information, taking action, and results. 

 

 

Requirements

  • Minimum of 5 years of professional experience in youth development, child welfare, education, or commensurate experience, and 3 years’ experience managing teams.  
  • Demonstrated success leading the development, implementation, assessment, and improvement of program services.  
  • Demonstrated ability to recruit, manage, coach, motivate, and ensure ongoing professional development of a high-performing staff.  
  • Strong organizational and inspiring leadership skills.  
  • Demonstrated experience managing a high-performing team in a multicultural structure to include professional development and mentorship.  
  • Demonstrated commitment to the values of diversity, inclusiveness, and equity.  
  • Ability to use Microsoft applications at a high-functioning level.  
  • Must be able to have access to and provide reliable transportation for oneself. An AZ driver’s license and proof of insurance are required for qualifying mileage reimbursements.  
  • Must be able to obtain and hold an Arizona Department of Safety Fingerprint Clearance Card.  
  • This person frequently interacts with staff, board members, funders, and constituents about the programs and services of Free Arts at an executive level. Must be able to exchange accurate information in these situations.  

 

Preferred Qualifications  

The following qualities and experience, in addition to the years of experience, are highly desirable:  

 

  • Bachelor’s degree in a related field.  
  • Background in program evaluation and project, and quality management.  
  • Ability to read and write in Spanish.  
  • Experience with CRM software (Salesforce ideal).  

 

Physical Requirements 

  • Must be able to remain in a stationary position 75% of the time using a computer. 
  • Must be able to identify and assess written materials including fine print. 
  • Must be able to position self to maintain files, supplies, document boxes, and other materials up to 10 pounds as needed. 

 

Environmental Requirements 

  • Must be able to regularly work in a well-lit, temperature-controlled work area. 
  • Must be able to work a mix of weekdays and weekends if needed. 
  • Must be able to work in an open area with other employees and volunteers 80% of the time. 
  • Must be able to travel 40% of the time throughout Maricopa, Pima, and surrounding Counties.