Title Deputy Clerk

DESCRIPTION

The Union County Clerk of Courts is now hiring a full-time Deputy Clerk to work in the Title Office. Under general supervision of the Title Manager, the Title Deputy Clerk assists Title Manager and assumes their duties in the Title Manager's absence, processes and issues titles, inputs data into computers, performs customer service, prepares and maintains records, performs general clerical duties.

The Union County Clerk of Courts Title Department offers a wide variety of services relating to motor vehicle titles, duplicate titles, watercraft titles and more. If you meet the qualifications identified below and are interested in joining a team that embraces accuracy and a commitment to reliable and courteous customer service, you are encouraged to apply.

QUALIFICATIONS

An example of acceptable qualifications:
Completion of secondary education or equivalent; two (2) – four (4) years' experience in customer service, general office keeping, or bookkeeping; ability to work quickly and accurately; or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities. Must be able to attend ACH training.

EQUIPMENT OPERATED:

The following are examples only and are not intended to be all inclusive:
Personal computer, computer software (e.g., Microsoft Office, Outlook, ATPSII), printer, scanner, copy machine, calculator, fax machine, credit card machine, shredder, electric court seal, and other standard business office equipment.
 
INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS:
The employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); works in and around crowds; may have contact with emotional or distraught people; occasionally required to stand, walk, stoop, kneel, crouch, or crawl on even and uneven surfaces; occasionally required to lift, carry, push, or pull objects 25 lbs. or less.
 
Note:  In accordance with the U.S. Department of Labor physical demands strength ratings, this is considered sedentary work.
 

ESSENTIAL FUNCTIONS

For purposes of 42 USC 12101:

(1) Assists auto dealers, manufacturers, banking personnel, and general public by processing and issuing titles (e.g., ensures all necessary paperwork is present, confirms buyer is resident of Union County, ensures title or application is filled out and notarized correctly, checks to see if lien to be filed, enters data on ATPS system, prints out necessary paperwork, collects correct fees, prepares a folder to file, etc.); determines what kind of title to be issued (e.g., Certificate of Title, Memo Title, Duplicate, Salvage, Repossession, Mobile Home, Travel Trailer, Trailer, Watercraft; etc.); explains corrections and additional information necessary to transfer and/or assign titles, cancel liens, etc.; operates credit card machine and/or cash drawer in collecting and balancing payments of title fees; totals credit cards and balances cash drawer ;runs reports at end of day; researches applicable sections of the Ohio Revised Code as needed; handles multiple customers, performs all necessary title functions, works under pressure and maintains positive attitude, handles phone inquiries; enters title and lien information and all other necessary data onto computer; verifies that information output (e.g., title, memoranda, lists, etc.) are accurate and correct; answers and directs incoming calls and handles public inquiries; greets public; works with other offices (e.g., Recorder, Treasurer, Auditor, Sheriff and Police Departments, other Title Offices throughout the nation, Bureau of Motor vehicles, Ohio Department of Taxation, Internal Revenue Service, banks and loan companies, deputy registrars, dealers, etc.); scans documents; shreds documents; balances checkbook, issues monthly and weekly remittance checks; ACH funds.

(2) Prepares, files, and maintains records; files titles according to established procedure; prepares reports as necessary; maintains confidentiality of sensitive information.

(3) Performs general clerical duties; types reports, legal documents (e.g., titles, liens, tax forms, etc.) and letters; handles express mail; prepares computer for daily back-up; notary applications and handbooks; prepares legal files, and enters data into computer; maintains lists and records; receives and receipts monies collected; assists other staff with programs.

(4) Maintains required licensures and certification, if any.

(5) Meets all job safety requirements and all applicable safety standards that pertain to essential functions.

(6) Demonstrates regular and predictable attendance.

OTHER DUTIES AND RESPONSIBILITIES:

(7) Performs other related duties as assigned.

(8) Attends staff meetings as assigned.

MINIMUM ACCEPTABLE CHARACTERISTICS

(*indicates developed after employment)

Knowledge of:
*County, Department, and Division goals and objectives; *County, Department, and Division policies and procedures; *personnel rules and regulations; government structure and process; data processing techniques and procedures; office practices and procedures; *Ohio Revised Code (applicable sections); bookkeeping; public relations; customer service.

Skill in:
computer operation; use of modern office equipment; operation of credit card equipment/cash register.

Ability to:
develop and maintain effective working relationships; perform job safely; interpret a variety of instructions in written, oral, picture, or schedule form; handle large sums of money; maintain accurate records; prepare accurate and concise reports; sorts items into categories according to established methods; instruct others; communicate effectively in oral and written form; maintain confidentiality; resolve complaints from public.