DPW Contract and Systems Support Specialist

The Town of Falmouth seeks an experienced professional to serve as the Contract and Systems Support Specialist for our fast-paced, multi-disciplined, full-service DPW that employs more than 100 employees. The successful candidate is a strong communicator and collaborative team player with meticulous attention to detail who takes the initiative to assist all eight (8) Public Works divisions and proactively improve operations. This is a full-time, benefited position that works on-site at the DPW 40 hours per week, Monday through Friday, from 7:30 a.m. to 4 p.m.

This position provides a variety of professional, administrative, and technical support to the Public Works Director, Deputy DPW Director, and the seven (7) DPW Division Heads (Facilities Manager, Fleet Services Manager, Highway Superintendent, Parks Superintendent, Town Engineer, Wastewater Superintendent, and Water Superintendent) and oversees the administrative work of the department, which is primarily performed by three (3) full-time front office staff.

The Contract and Systems Support Specialist provides procurement guidance and support to all eight (8) Public Works divisions, ensuring compliance with applicable procurement laws and preparing or assisting with the preparation of RFQs and RFPs, contract management, records management, and project tracking. This position maintains the department’s VueWorks, PermitEyes, work order, timekeeping, and other related systems and provides training, software, and technical support for these systems to Public Works employees. This position also plays a large role in the preparation and administration of the department’s annual operating and capital budgets and ensures the timely submission and accuracy of the department’s invoice processing, utility billing, biweekly payroll, attendance, and accrual records. The Contract and Systems Support Specialist provides a variety of other administrative, professional, and technical support to all eight (8) divisions.

Minimum Qualifications: Bachelor's degree in business, finance, or related field and four to six years of progressively responsible related experience; or an equivalent combination of education, training, or experience which demonstrates possession of the required knowledge, skills, and abilities necessary to perform the essential functions of the position. Massachusetts Certified Public Purchasing Official (MCPPO) certification preferred or must have the ability to obtain the MCPPO certification within six (6) months of hire. Municipal experience and supervisory experience preferred.

The successful candidate has excellent computer, software, communication, interpersonal, and organizational skills and has the ability to collaborate in a team environment and work independently with keen attention to detail and accuracy, take initiative, prioritize tasks, and escalate issues as needed.

This position may occasionally be required to work after-hours to attend Town Meeting, Finance Committee, or other meetings or during periods of high volume.

Expected Starting Salary Range: Step 1 ($85,571.20) – Step 4 ($94,619.20), commensurate with qualifications and experience, with room to advance along the 10-step pay scale. Comprehensive benefits package, including 13 paid holidays per year; vacation/sick/personal paid time off; Town contribution of up to 75% of the cost of health insurance; cost-effective dental, vision, life insurance, and disability policy plans; enrollment in the defined benefit pension plan; voluntary pre-tax and Roth 457(b) plans; and opportunities for professional development.

Preference Date to Apply: Tuesday, July 8, 2025 by 4:30 p.m. The position will remain open until filled, but candidates who apply by the above date and time will be given preference over later applications. Candidates are strongly encouraged to upload a cover letter and resume to the online application portal.

Falmouth is a beautiful oceanfront community with a vibrant and diverse population of civically engaged residents. The Public Works team has built a strong reputation within the community and works collaboratively with many Town departments, Boards, Committees, and staff to improve our roads, utility infrastructure, beaches, and recreational facilities.

The Town of Falmouth is proud to be an Equal Opportunity Employment employer that promotes inclusivity and welcomes applications from all qualified candidates. All applicants must have the ability to effectively work and interact with individuals and groups of various abilities, cultures, backgrounds, and identities.