Training and Data Support Specialist
Training and Data Support Specialist
Application Deadline: Until Filled
Salary: $25.00 - $27.00 per hour.
This is a full time position.
Duties
Are you passionate about using technology and training to make a meaningful impact in your community?
Join a team of forward-thinking professionals at the Wilder Foundation who are committed to innovation, collaboration, and driving change in community mental health.
We’re seeking a Training & Data Support Specialist to play a key role in enhancing staff development and improving operational processes within our Health Technologies Team. This team supports the Community Mental Health & Wellness division, focusing on developing and implementing tech-based solutions to improve care quality for clients and streamline workflows for staff.
What You’ll Do:
Design, develop, and deliver engaging technical training to ensure staff comprehension and long-term retention.
Provide training in a variety of formats, including classroom settings, one-on-one sessions, and through Wilder’s Learning Management System (LMS).
Collaborate closely with the Medical Records department to offer data support and assist with day-to-day operations.
Contribute to ongoing improvement initiatives by assisting in, participating in, or leading process improvement projects.
What Makes This Role Unique:
Be a changemaker: Your work directly contributes to the continuous improvement of mental health services in the community.
Collaborate across teams: You'll work with a range of Wilder programs and professionals, gaining broad exposure and valuable experience.
Grow your skills: Develop expertise in training design, data management, and health technologies in a supportive and mission-driven environment.
Job Qualifications
Education & Experience:
High school diploma or GED required; equivalent experience or demonstrated skills will also be considered.
Minimum of 2 years of experience delivering training to adult learners (Required).
Minimum of 2 years of experience in instructional design and technical writing (Preferred).
Minimum of 2 years of experience providing administrative support in a healthcare setting (Preferred).
Skills & Competencies:
Strong oral and written communication skills, with the ability to convey technical information clearly and effectively.
Demonstrated ability to analyze data and develop creative, practical solutions to complex problems.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
Ability to quickly learn and navigate new software platforms by applying basic logic and technical reasoning.
About Wilder
When you work at Wilder, you will join a diverse community of passionate individuals who are committed to the Wilder mission and dedicated to serving whole families. Our workplace diversity strengthens our mission and contributes to our vision of individuals and families thriving in St. Paul and beyond.
We offer a dynamic Total Rewards package, which includes competitive compensation and benefits – health, dental, employer-matched 401(k), PTO, paid family, medical and caregiver leave, life insurance, disability insurance, flexible spending accounts and employee wellness programs. In addition, you will have access to professional development opportunities, including development funding, tuition discounts, and training. You will also have access to Wilder's employee resource groups, and other opportunities available to all employees. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).
The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at https://www.wilder.org/