administrative assistant

GENERAL JOB DESCRIPTION

At The Technology House, our administrative team is the team who keeps the office running smoothly. We are seeking a qualified administrative assistant to help maintain the flow of documentation, requests, and organization throughout the office. Our ideal administrative assistant has in-depth knowledge of and experience in administrative tasks, such as working with office equipment, accounts receivable, and accounts payable within the manufacturing field.                     

RESPONSIBILITIES

• Maintain and use office equipment, such as phones, copiers, computers, etc.
• Answer telephone calls and emails from customers and clients and direct them to relevant staff
• Field accounts receivable and accounts payable inquiries
• Enter customer invoices and vendor bills
• Welcome visitors to our facility while following proper security protocols
• Work with the company’s software programs (i.e., JobBOSS, QuickBooks, Microsoft Office, Paylocity, etc.)
• Communicate effectively with all departments
• Organize, file, and maintain proper document retention for paperwork related to customers, venders, etc.
• All other duties as assigned

QUALIFICATIONS

• High school diploma or GED
• Associate or bachelor’s degree is preferred but not required
• Major or minor in Accounting, Business Administration, Communication, or Finance is preferred
• 2-3 years of experience as an office clerk, administrative assistant, or similar role

OTHER REQUIREMENTS

• Ability to perform tasks in a seated position for extended periods
• Keyboarding for extended periods
• Excellent communication, interpersonal, conflict resolution, and organizational skills
• Ability to prioritize tasks 
• Proficient with Microsoft Office Suite or related software
• Team oriented with strong leadership skills required
• Ability to work in a fast-paced environment and manage time efficiently

KEY PERFORMANCE INDICATORS (KPIs)

Key performance indicators, or KPIs, are a set of quantifiable measurements used to gauge overall long-term performance of a company, department, or position. KPIs specifically help determine achievements as they compare performance to a set of targets, objective, or goals. The following KPIs apply to the position and/or department applicable to this job description.

Performance Measure

Target

A/P Days Outstanding

Target

A/R Days Outstanding

Target

Customer Survey Results

Target

# of Invoices Entered / Month

Target

# of Bills Entered / Month

Target

BENEFITS

The Technology House offers the following benefits:

• 401(k) matching
• Health insurance and HSA
• Voluntary life insurance
• Dental and vision insurance
• ST/LT disability
• Paid time off and holidays
• Critical illness
• Accidental death and disability

ITAR REQUIREMENTS

The Technology House has a responsibility to comply with all applicable requirements set forth by International Traffic Arms Regulations, or ITAR (22 CFR 120-130).  As such, this position may have access to ITAR controlled information, and the candidate must meet eligibility requirements to work in the United States.

VISION, MISSION & VALUES

The Purpose of The Technology House is to create superior value to our customers by utilizing advanced technology to keep our customers at the forefront of their field. 

Our Vision is to be a customer-centric, premier contract manufacturer by merging cutting-edge additive technology and traditional manufacturing to deliver quality products faster than ever before. 

Our Mission is to invest in new technologies and empower our people to continuously improve our processes to meet or exceed our customers’ expectations in quality and service. 

We strive to meet these while following our core Values: Teamwork, Quality, Innovative Technology, and Accountability.

The Technology House is an Equal Opportunity Federal Subcontractor – M/F/Disabled/Veteran