Office Assistant 3 - Tacoma
To be considered for this role, please put your application in at:
Applications will close for review on 6/29 at 11:59 PM
The salary posted is reflective of the new salary that goes into effect on July 1, 2025.
If you answer YES to any of these questions this is the perfect opportunity for you!
- Are you a self-starter with an interest in providing clerical support?
- Do you thrive in a team environment?
- Do you want a position with career growth opportunities?
About the Agency & District:
The WSP actively supports Diversity, Equity, Inclusion in the workplace, and is an Equal Opportunity Employer. The WSP strives to create and foster an inclusive culture inspiring everyone to be their authentic selves, speak openly, and be courageous. The WSP continues to focus on equitable hiring, training, and promotional practices and policies through innovative recruitment and retention solutions. Partnering with our communities helps the WSP provide the best in public safety services now and into the future.
The Field Operations Bureau is comprised of eight districts that are responsible for traffic law enforcement, collision investigation, and motorist assists on 17,524 miles of state and interstate highways. This position is located within District 1, which serves Pierce and Thurston Counties.
Duties
This position is responsible for assisting public contacts at the front window; responding to internal personnel and handling an extremely high volume of incoming business calls on a daily basis; resolving problems and responding to inquiries within the agency and outside the agency. Under general supervision, the incumbent will independently perform a variety of complex clerical projects and assignments.
Our new teammate will be able to:
- Assist the general public at the counter, or by telephone, regarding rules, regulations, policies, department procedures, and department services.
- Receive, track and maintain office supplies and department equipment.
- Collect and process Impound Hearing requests, all subpoenas and hardship requests.
- Performs complex word processing tasks such as digital voice recorded transcriptions.
- Accurately enter Time and Activity Reports for payroll purposes into the TAS II Computer system.
- Instill and maintain filing systems; run collision and impound reports and maintain the tracking to ensure they are completed.
- Clearly communicate ideas and information to all levels of organization; maintain confidentiality and safeguard sensitive issues.
- Screen all public and Agency inquiries to appropriate personnel; schedule and record training into the eTrain system.
- Assist the APA Lieutenants, Sergeants and Troopers with their daily functions
- Coordinates overtime between outside Agencies and selected Commissioned Personnel .
Qualifications
Required Qualifications:
- Must have a High School Diploma or GED Equivalent
- Must have two years of professional experience working in an office, secretarial, or general administrative position.
If you have gotten this far and are thinking you do not qualify, consider again. It may be that lived experience, volunteer positions, or a combination of experience and education could demonstrate your ability to perform the duties within this job. If you are excited about this role but you’re not sure if your experience or held credentials align perfectly with every qualification in the job description, we encourage you to apply anyway and contact the HR Consultant below to discuss your situation specifically. You may just be the needed candidate for this or other roles.
Why work for the Washington State Patrol?
- A healthy life/work balance by offering flexible schedules and telework options for most positions.
- Infants at Work Program based on the long-term health values of infant-parent bonding and breastfeeding newborns.
- Continuous growth and development opportunities.
- Opportunities to serve your community and make an impact through meaningful work
- Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01
- Qualification for the Public Loan Forgiveness Program.
Supplemental Information
This recruitment may be used to fill multiple vacancies.
Applicants claiming veterans preference must attach a copy of their DD214 (SSN must be blacked out). If you do not provide the required documentation, the veterans preference will not be awarded.
WSP Policy 1.04.020 - WSP does not engage in, or assist with, civil immigration enforcement, therefore; In no stage of the hiring process will the immigration status of family members of the candidate be investigated by the Washington State Patrol.