
Customer Service
1. Responsible for receiving customer orders and issuing them to warehouse, distribution teams, and service providers.
2. Ensure stable daily operations and promptly address and resolve any operational issues.
3. Conduct regular operational reviews with customers, make operational improvements in a timely manner, and enhance customer satisfaction.
4. Coordinate with relevant internal teams to promptly resolve any business issues and anomalies.
Requirements:
1. Fluent in both Chinese and English.
2. Good communication and negotiation skills required.
3. University diploma or equivalent required.
4. Experience in key account management, customer service, or related positions is preferred, with familiarity in warehouse and operations.