Training and Development Specialists

In this position my hours ranged everyday and depended on the new hire class schedules. My day consisted of coaching new agents through their first customer services calls, conducting role plays and educating new agents. This was my favorite position at GEICO (I first started as a customer servic...

I participated in the MDP, Claims Representative track. You will need a lot of optimism, resilience, humility, and tenacity to be successful. As far as hard skills go, you won’t have to bring any with you. They will train you on how they want you to do things. The most important thing you can bri...

The position differs depending on the store and who the hiring manager is and what they need you to do. The BTS works under the hiring manager to assist them with the hiring and training process. This means you could be doing anything from prescreening of applications or first phone interviews to...