Computer User Support Specialists

Outlook was a huge need. Microsoft Office products like Word and Excel are valuable. Printer issue diagnostic knowledge. Some command prompts for windows is good. Learn the chain of command. 

Highlight work you have done with computers. A lot of this job was solving computer problems in Microsoft Office and various other applications on clients computers. Show that you are ready to learn new things since you will work with tons of different problems and systems. You should be comforta...

Training consisted of a day-long overview in which all the IT interns learned RSM’s basic systems for accessing client networks and computers. We learned our way around RSM’s ticketing and timekeeping software as well as applications for password management and device management.