I liked that the job paid well and that I was in charge of my own schedule.
What I wish was different
I wish I would have worked harder than I did.
Advice
I would recommend to try this job at least one summer while in college. It teaches things that can never be learned at school.
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Computer Customer Support Specialist
March 2019 • Cedar City, UT
What I liked
I like the flexible work schedule.
What I wish was different
I wish they didn't change so much in the company when it came to management.
Advice
It is a great job, but you'll have to overcome the huge learning curve.
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Customer Care
June 2017 • Cedar City, UT
What I liked
I like that they offer good pay and good benefits to employees that work here.
What I wish was different
Advice
I would share that I don't think working at Vivint Smart Home is for everyone, but they offer good pay and benefits to those that are willing to work hard while employed here.
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Customer loyalty
May - August 2019 • Lindon, UT
What I liked
The environment and pay.
What I wish was different
The stress
Advice
You will learn important customer service skills.
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Sales representive
May - August 2019 • Oklahoma City, OK
What I liked
How I got to move away & meet new people allowing me to expland my perspectives.
What I wish was different
That I could get to see my family more
Advice
The best thing I’ve ever done. So much money and way easier to not have to work during school
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Advertising Sales Agent
April - September 2019 • Denver, CO
What I liked
No ceilings.
What I wish was different
Can’t think of anything
Advice
Go for it. Do t worry about commission only jobs if you have a good work ethic.
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Monitoring Specialist
May - October 2019 • Provo, UT
What I liked
I liked the flexibility and consistent hours.
What I wish was different
Workplace friendliness and individual space for each employee.
Advice
Get to know your coworkers and remember that you are actually helping someone
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Installation tech
April 2019 • Houston, TX
What I liked
I loved the flexibility of my schedule and how it did offer opportunity to increase my pay if I desired a heavier work load.
What I wish was different
I wish I had maybe used some more of my off time to study and receive my CNA certificate, but I was happy to get at least one online class done during the summer.
Advice
It was a blast, I really enjoyed how out employer gave out dinner incentives so that we could as a team treat ourselves is we desired on the weekends when we had some time off.
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Salesman
May - August 2019 • Dallas, TX
What I liked
I liked working by myself and having freedom to work harder then was expected of me.
What I wish was different
I wish the hours I worked would have been different. Just changing up the daily work schedule would be nice.
Advice
I would share that you have to be able to listen effectively. Taking time to listen to others and not just talking over them is great advice.
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Vivint Monitoring Representative
May 2018 • Provo, UT
What I liked
It pays well and I could take classes at BYU while I was working and I still work there.
What I wish was different
I wish I could find a job or paid internship that aligns better with what I'm studying and my career plans.
Advice
Sometimes you just need to work to earn money for school. I am proud of myself for putting in lots of hours at work in order to pay my tuition.
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Customer Service Representative
September - December 2019 • Provo, UT
What I liked
I was able to learn to take more control of difficult situations and learned a lot of patience and leadership just by being given authority to make decisions when customers faced a problem.
What I wish was different
I wished I had been there longer to experience different positions and continue growing.
Advice
It’s important to allow yourself to make mistakes and learn from those mistakes. That is the only way we become better at our job.
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Sales
April 2014 - September 2019 • Fort Worth, TX
What I liked
The job is fun. They pay a lot if you are willing to work hard.
What I wish was different
I wish there had been more planning put in by management.
Advice
I would tell everyone to try it.
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Sales representative
May - October 2019 • Macon, GA
What I liked
What I wish was different
Advice
Learning how to work hard and applying it to your life day by day will produce amazing results. Your work is something no one can take from you and being good at working hard sets you apart in anything and everything. This job taught me self discipline and what I can create for myself with an opportunity that's set in-front of me.
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Advanced Technical Support Specialist
March 2018 - September 2019 • Cedar City, UT
What I liked
Base pay was good.
What I wish was different
The focus on metrics and policy was tiring and stressful.
Advice
Good to start at, lots of benefits, but seems to lack advancement opportunites.
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Customer Service Representative
June - August 2018 • Logan, UT
What I liked
I enjoyed working with a variety of people helping to resolve technical issues.
What I wish was different
I wish that I wouldnt have been sick so often. I enjoyed working there
Advice
Good environment... though the work stations were pretty dirty... the keyboard's are gunky and the headsets are disgusting
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Data Entry Clerk
April 2018 • Lindon, UT
What I liked
Flexible schedule, good pay, good training
What I wish was different
More communication, feeling appreciated
Advice
It's a fast pace job, and some of the people you talk to aren't the best, so you need to have a stronger resistance to abrasive people.
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SmartHome Technician
May - August 2018 • Plano, TX
What I liked
I enjoyed traveling and visiting new places. The pay is also better than almost any other job available. Having great coworkers made the experience infinitely better.
What I wish was different
Really long hours.
Advice
Do things outside of your comfort zone. This isn't anything related to my field, but it stretched me and allowed me to grow and learn new skills.
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Team Lead
March 2018 • Logan, UT
What I liked
The people are amazing and the company treats you very well
What I wish was different
The scheduling department can be difficult to work with
Advice
Come ready to work hard and make a lot of money
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Computer Customer Support Specialist
September 2015 - July 2018 • Logan, UT
What I liked
Hated it.
What I wish was different
Customer care is a tough spot to work
Advice
Don’t apply at Vivint
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Smart Home Pro
May - August 2018 • Fayetteville, NC
What I liked
The people I worked with and the potential to be very successful.
What I wish was different
I wish I had been recruited earlier and been able to be a bit more successful.
Advice
I highly recommend it to anyone who is even slightly outgoing, because it is not too hard to find success. Expect to put in a lot of work, with a large payoff.
