https://uwm.edu/cts/

UWM Campus Technology Support

UWM KnowledgeBase Lead Technician

August 2022 • Milwaukee, WI

What I liked

This role has provided me with an excellent experience, combining both IT service strategies with content editing skills and technical editing.

What I wish was different

Advice

Be willing to learn! Student employees have the unique opportunity as students to access a ton of free resources to improve themselves - the skills you learn during college, just like your classes, will help you even when you graduate.
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Help Desk Consultant

May 2019 • Milwaukee, WI

What I liked

I loved that there were always extra shifts to pick up so I could earn more.

What I wish was different

It would have been nice not to have been taking summer classes so I could have worked more!

Advice

Take as many shifts as you can and have fun. Get to know your coworkers! It's a great environment.
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Technician

February 2018 • Milwaukee, WI

What I liked

I had a pretty good experience with supporting a lot of new professors on campus.

What I wish was different

Wish there was recreational events held by the company

Advice

Try to learn something new everyday from work.
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