In 1921 our founder, Robert Pein wanted to create a new EXPERIENCE for customers who felt they weren’t being treated fairly in the claims process. He wanted to do things differently. Today we remain focused on providing a different EXPERIENCE for our customers, our community and our associates. We believe in the power of our culture and understand that creating that differentiating EXPERIENCE rests within the hands of our talented and caring associate population. Therefore, we are careful in the selection of new associates in order to maintain and further the reputation and commitment to excellence that our customers and community have grown to expect.
