http://www.dunhamssports.com

Dunham's Sports Corporate

Customer Service Correspondence Clerk

July 2020 • Columbia City, IN

What I liked

I enjoy interacting positively with customers and helping them find what they're looking for in the store. I also enjoy processing new items by organizing them in a pleasing layout and regularly presenting product.

What I wish was different

I wish I would have applied for this job earlier in the summer. I originally was employed at our local movie theatre before the COVID shutdown, and had a bit of hesitation to move on since we were unsure of how long the business would be forced to close. However, I applied at Dunham's after a close friend of mine said they needed some reliable help, so I spent the latter half of my summer building skills at Dunham's. I wish my summer opportunity had more to do with my current college major, but this is a useful experience in navigating social networks.

Advice

Retail customer service can be rough! The most important thing to remember is that it is physically impossible to make everyone happy; you will always have customers that just seem to have a raincloud over their head. I would absolutely recommend learning the ropes quickly so that your customer service comes as second nature; being kind, tolerant, and understanding is important for the customer experience in the store. Otherwise, connecting with your managers and co-workers leads to a much more pleasant shift and wonderful networking opportunities.
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Warehouse Stocker

October 2018 • Marion, IN

What I liked

Dunham’s offered hours that fit well with my college class schedule.

What I wish was different

I wish they had benefits for part-time workers (such as the paid holidays, healthcare, etc.).l

Advice

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Check Out Cashier

July - August 2018 • Bad Axe, MI

What I liked

They offered me an amount of work suitable to my needs.

What I wish was different

Some coworkers were unpleasant.

Advice

Have a good air of walking shoes for work
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Sales Associate

June - August 2019 • Wausau, WI

What I liked

The employees were all very nice! The atmosphere was very comfortable to be in as well. Hours are very flexible.

What I wish was different

I just wished there were more things to do during the down time where there were no customers.

Advice

One piece of advice I would share is to be confident in your communication skills.
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Sales Associate

May 2017 - August 2018 • Aberdeen, SD

What I liked

I liked the people I worked with and the different activities I needed to do for my job. It was really enjoyable.

What I wish was different

I wish we weren't always understaffed so I would have to work more than I applied for.

Advice

It's a fun place if you choose to have fun. You have to go in with a good attitude and have fun with your coworkers.
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Cashier

June 2017 - July 2018 • Farmington, MI

What I liked

Helping the customers was enjoyable and working together with the other employees was a learning experience

What I wish was different

I wish there had been better management because so much more work could have gotten done and it would have been much more efficient

Advice

You must be patient in a job like this and have good customer service
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