http://www.forbrightbank.com

Forbright Bank

Account Manager Intern

May - August 2018 • Easton, OH

What I liked

I liked the opportunity to develop knowledge about the mortgage industry. I also enjoyed building upon my communication and customer service skills when catering to clients objections and wants/needs.

What I wish was different

I wish I would have known the work hours of the day. They had originally told me my shifts would be from 9am-6pm, but those switched to 10am-8pm.

Advice

Don’t do it if you can’t handle making 800+ phone calls per day, specifically to some people who have little to no interest in mortgage loans.
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