Human Resources Technician

Human Resources Technicians, under general supervision, assist professional personnel staff by performing delegated support activities, such as processing personnel transactions to assure proper tracking of budgeted positions and accurate employee pay and personnel records, assembling data, preparing reports, interpreting and explaining policies and procedures, conducting limited and routine recruitment and selection activities, maintaining records and file systems, and other work as required.

EXAMPLE OF DUTIES

The general Example of Duties for this classification are highlighted below, for full description of duties please refer to this link  Human Resources Technician .

 

• Maintains up-to-date employee files and a variety of record systems; initiates South Coast AQMD personnel transaction forms for new hires, transfers, leaves of absence, promotions, demotions, reductions and terminations; processes probationary reports, annual evaluation reports and employee step advances, ensuring records are current at all times.
• Maintains current insurance records and documents and ensures payment of monthly premiums; confers with insurance representatives on the administrative procedures related to employee benefit problems and payments; advises, informs and provides assistance to employees and others concerning available benefits and is responsible for problem-solving activities related to such benefits.
• Processes workers' compensation claims; initiates reports and acts as liaison between employee, South Coast AQMD and insurance carriers.
• Analyzes, interprets, applies and explains division and South Coast AQMD policies and procedures; prepares correspondence, memos and reports.
• Assists in the review and development of examination procedures and in the administration of tests and interviews; may initiate and develop limited recruitment and selection programs, including advertising, contact with public and private agencies and on-site recruitments; provide personnel information to applicants; explain personnel procedures; and evaluate activities.
• Assists in making administrative and statistical studies of various personnel program activities; assists professional staff by performing sub-professional aspects of special studies and projects.
• Assists in developing, coordinating and presenting orientation and training programs; may assist professional staff in determining employee development and training needs, especially for support staff.
• May assist in routine aspects of position classification studies.
• May investigate and recommend action in cases involving employee discipline.
• May act as liaison in workers' compensation and unemployment hearings.

MINIMUM AND DESIRABLE QUALIFICATIONS

DESIRABLE QUALIFICATIONS
Demonstrated public-sector experience maintaining personnel recordkeeping systems,  assisting with recruitment and selection activities; and/or processing employee salary and benefits information.  Completion of college level coursework in human resources or a closely related field would be very helpful.

Experience with NEOGOV, PeopleSoft, and/or VISIO for organization charts are highly desirable.  Computer proficiency in MS Word and Excel and accurate and detailed recordkeeping skills are essential. 

In addition, the ideal candidate will be detail oriented, able to interpret and follow policies and procedures with accuracy and precision, highly self-motivated, and able to communicate with clarity and tact.  

MINIMUM QUALIFICATIONS
Training and experience which would demonstrate the knowledge, skills and abilities required to perform in a specialized capacity analyzing and making recommendations for the solution of routine personnel problems. 

Knowledge of correct English usage, grammar, spelling and punctuation; basic mathematics; modern office methods and practices.

Knowledge of: basic principles and practices of public personnel functions such as recruitment and selection procedures, affirmative action, and personnel recordkeeping methods, techniques and systems, and employee salary and benefits administration is desirable

Ability to: assist professional staff by performing a wide variety of sub-professional support activities; understand, interpret, apply and explain rules, regulations, policies and procedures; gather, organize and analyze data and prepare memos, correspondence, reports and recommendations; maintain a variety of personnel records and files of a confidential nature; communicate effectively, orally and in writing; establish and maintain effective working relationships with South Coast AQMD personnel, other agencies and the public; operate a variety of office machines and equipment including a computer, typewriter, copier and calculator; analyze situations and accurately adopt an effective course of action; and maintain required confidentiality in carrying out assignments, studies and projects.

Completion of college level courses in personnel administration or closely related areas is highly desirable.